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eGain Corporation remains a Hold ahead of earnings, with expectations aligned between management and analysts for a weak Q4 finish. EGAN's AI Knowledge Hub is driving 26% ARR growth and now comprises 64% of SaaS ARR, but legacy segments are flat or declining. Recent AI product launches expand EGAN's value proposition, yet operating expenses and bottom-line weakness temper enthusiasm.

eGain NASDAQ: EGAN said its AI Knowledge business represented roughly two-thirds of its SaaS annual recurring revenue through the third quarter of fiscal 2026, with AI Knowledge ARR growing about 26% year over year, as the company targets enterprise demand for governed knowledge systems supporting AI automation.

SUNNYVALE, Calif., Aug. 12, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI-powered knowledge management for customer service and a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems, today announced it has won two Bronze Stevie® Awards in The 23rd Annual International Business Awards® (IBAs), recognizing the eGain AI Knowledge Hub™ in the “AI for…

SUNNYVALE, Calif., Aug. 11, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today announced that Unigarant, a leading Dutch insurance company and subsidiary of ANWB (Royal Dutch Touring Club), has selected the eGain AI Knowledge Hub to modernize its knowledge management and establish the trusted foundation for its enterprise AI strategy.

SUNNYVALE, Calif., Aug. 11, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that Technology Credit Union (Tech CU) has selected eGain AI Knowledge Hub to modernize member service and establish a governed, AI-ready knowledge foundation across the enterprise.